Apache Custom Wooden Baby Care Products Display Rack Retail Store Double-Sided Floor Standing Baby Supplies MDF Display Shelf for Mother and Child Shop

FAQ

Q1: Are you a factory or a trading company?

15,000 m² self-owned factory & 10+ in-house design team. We accept Sample orders from 1 piece upwards.

Q2: What is your MOQ?

– Stock models: 50 pcs

– Custom models: 20 pcs

– Sample order: 1 pc acceptable

Q3: How long for sampling?

– Prototype: 3–10 days

– Urgent sample: 48 h (20 % express fee)

Q4: How long for mass production?

– Standard: 20–30 days

Q5: Can I get a free 3D drawing before sampling?

Yes. Send size/logo → 3D rendering within 24 h, totally free.

Q6: How can I get a quick quotation?

Fill in form → size, qty, material, logo → official door-to-door quote within 2 h.

Q7: What file format do you need for the logo?

Vector: AI / PDF / CDR. If no file, we redraw for USD 50 art fee.

Q8: What materials can I choose?

FSC solid wood, bamboo, MDF, acrylic, metal, PVC, PET, paper honeycomb. Eco certificates available.

Q9: Flat-packed or pre-assembled?

Default: KD flat-pack, saves 40 % freight. Pre-assembled: +10 % cost & wooden crate.

Q10: How do you pack to avoid damage?

5-ply K=K carton + foam corners + PE bag + strapping + pallet. Damage rate <0.5 %; we cover full loss.

Q11: What certificates do you have?

CE, FSC, BSCI, ISO 9001, Prop 65.

Q12: What trade terms do you accept?

FOB Ningbo or Shenzhen, CIF, DDP. Tax-included door-to-door service for USA, EU, AU;

Q13: What payment methods do you accept?

T/T 30 % deposit, 70 % against B/L; Alibaba Trade Assurance; PayPal ≤ USD 1,000; L/C acceptable.

Q14: Do you offer after-sales service?

• year structural warranty. Missing parts: 1 for 1 replacement within 24 h by Express.
• Lifetime technical support.

Q15: Can I visit your factory?

Anytime. Free pick-up from airport/high-speed rail station; hotel booking;

showroom + workshop + packing line tour.

Q16: How can I get a quick quotation?

Fill in form → size, qty, material, logo → official door-to-door quote within 2 h.

Q17: How to contact you quickly?

WhatsApp / WeChat / Skype online. Reply within 7×24 h Beijing time. Emergency hotline +86 18657469866 answered instantly.